Orders:
1. How can I place an order with UNIFIE ENTERTAINMENT TECHNOLOGY LLP?
You can place an order by visiting our website and adding desired items to your cart. Proceed to checkout, provide necessary details, and complete the payment process to finalize your order.
2. Can I modify or cancel my order after it has been placed?
Once an order is placed, modifications or cancellations may be possible within a limited timeframe. Please reach out to our customer support team promptly with your order details for assistance.
3. How can I track my order?
Once your order is processed and shipped, you will receive a tracking number via email and in your account associated with our website. You can use this tracking number to monitor the status of your delivery through our designated courier service's website.
4. What should I do if I haven't received my order within the expected timeframe?
If your order is delayed beyond the estimated delivery date, please contact our customer support team. We will investigate the matter promptly and provide you with the necessary assistance to track your shipment.
5. Can I return or exchange items from my order?
We have a return and exchange policy in place for eligible items. Please refer to our Returns & Exchanges page on our website for detailed instructions and conditions regarding returns and exchanges.
6. What if I receive a damaged or incorrect item in my order?
In the rare event that you receive a damaged or incorrect item, please contact our customer support team immediately. We will arrange for a replacement or refund as per our policies and the nature of the issue.
7. Do you offer international shipping?
Yes, we offer international shipping to select countries. However, please note that international shipping may incur additional fees and longer delivery times. Please check our shipping policies for more information.
8. How can I contact UNIFIE ENTERTAINMENT TECHNOLOGY LLP regarding my order?
For any inquiries or concerns regarding your order, you can reach out to our customer support team using the contact information provided on our website or by emailing us at info@unifie.in. or tingtingtinga1@gmail.com
Shipping & Returns:
1. How long does shipping take for orders
Orders are typically processed and shipped out within 4-10 business days. However, during peak periods, there might be slight delays. Please allow additional transit time for delivery.
2. What happens if I provide the wrong shipping address?
Customers are responsible for ensuring the accuracy of their shipping information. While we try to expedite processing, there's a small window for address corrections. Please contact us immediately if you suspect an error in your shipping address.
3. What occurs if my order is undeliverable?
Undeliverable orders due to incorrect shipping information may be subject to a restocking fee determined by www.unifie.in. It's crucial to provide accurate shipping details to avoid such situations.
4. What should I do if my package is lost or stolen?
www.unifie.in cannot be held responsible for lost or stolen packages. If your tracking information indicates delivery but you haven't received your package, please report it to local authorities for further assistance.
5.What is the process for out-of-stock items?
In case an item is out of stock, www.unifie.in will ship available items first and the remaining items once they're back in stock. Customers will be notified of any delays or changes in their order status.
Privacy Policy:
1. What type of data does UNIFIE ENTERTAINMENT TECHNOLOGY LLP collect?
We collect various types of information, including your name, contact details such as address and email address, demographic information, preferences, interests, and any other personal data relevant for providing our goods or services. However, we do not store credit card, debit card, or similar card data.
2. How is the collected data utilized by UNIFIE ENTERTAINMENT TECHNOLOGY LLP?
The data we gather is used for internal record-keeping, product or service improvement, communication with customers regarding updates and special offers, internal training, quality assurance, and for providing the goods or services to you.
3. With whom does UNIFIE ENTERTAINMENT TECHNOLOGY LLP share my data?
We may share your information with third parties such as service providers, group companies, auditors, advisors, governmental bodies, regulatory authorities, or law enforcement authorities, as necessary to facilitate our operations, comply with legal obligations, or respond to your requests.
4. How does UNIFIE ENTERTAINMENT TECHNOLOGY LLP handle data security?
We employ commercially reasonable and legally required precautions to maintain the integrity and security of your information and data.
5. What are my rights concerning my data?
You have the right to review and request corrections to your data. Additionally, you can withdraw your consent for data collection and processing. However, please note that these rights are subject to compliance with applicable laws.
6. How long does UNIFIE ENTERTAINMENT TECHNOLOGY LLP retain my data?
We may retain your data for as long as we provide goods and services to you, and as permitted by applicable law. Even after terminating the business relationship, we may retain your data in accordance with legal requirements and our privacy policy.
